FREQUENTLY ASKED QUESTIONS
Find your answer
What can I expect when I sign up?
Where can I enter my action code?
Where can I go if I have questions?
As a hotel chain, how can we set up a meeting with Groupseasy.com?
How much does it cost to participate?
For hotels Groupseasy.com will charge a commission for each group booking that is realized.
Which travel organizations are participating?
We do everything we can to make Groupseasy.com very user friendly. However, it's always possible that you'll still have questions or requests. In that case I will try to help you in various ways.
Online explanation with ‘?’
Many fill-in fields are followed by a ‘?’. Clicking on that question mark will open a pop up screen with an explanation in your own language about the fill-in field in question.
Watch my videos, in which I'll give you a step-by-step explanation of how Groupseasy.com works. New instructional videos are posted regularly to tell you more about all of the possibilities that our Group Matching Engine has to offer. Users will be able view them in their own environment in the near future and receive a regular newsletter including Tips & Tricks.
Frequently asked questions
Groupseasy.com features a separate page with frequently asked questions. These questions are often derived from practice and based on user experiences. If you have any further questions, please send an email to firstname.lastname@example.org.
Our Support Desk is available on work days from 9.00 – 17.00 and can be reached via email@example.com.
The Group Matching Engine (GME) of Groupseasy.com links supply and demand in an efficient manner. User friendliness for you is the guiding principle in the GME's development. With help from the latest Microsoft technologies and our graphic design we make using GME as easy as possible. That's why every fill-in field comes with 4 types of explanations:
Each fill-in field has its own symbol that reflects the field's meaning. These icons symbolize information such as hotel, number of rooms, name, parking space for buses, wheelchair accessibility and much more.
Each fill-in field features a short description of the information that needs to be supplied. For example: “Quick search using Google Places”, “Number of rooms” or “User name”.
Per field, a watermark explains how to fill in the field. This explanation is overwritten once you enter the information. An example:
In the field with the description “Quick search using Google Places” you'll see the watermark “Place, hotel”. If you type in “Amsterdam, Okura”, for instance, the Okura Hotel will be displayed with the correct geo co-ordinates and address details.
Next to some fields you'll see a ‘?’. Clicking on this question mark will make a pop up screen appear, where you'll find further information about the fill-in field.